Privacy Policy

1. Information We Collect

We collect the following information:

• Contact information (phone number or email address)
• Property address and household details
• Photos of your home's rooms
• Emergency questionnaire responses
• Usage data and analytics

2. How We Use Your Information

Your information is used to:

• Provide emergency response information to your local fire department
• Maintain and improve the ExpectFire service
• Send important updates about your account
• Communicate with you about the service

3. Information Sharing

With your explicit consent, we share your property information with your local fire department for emergency response purposes. We do not sell your personal information to third parties.

We may share information with:

• Your local fire department (with your consent)
• Service providers who help us operate the platform
• Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/SSL)
• Secure cloud storage with access controls
• Regular security audits and updates
• Authentication and authorization controls

5. Data Retention

We retain your information for as long as your account is active. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and data
• Withdraw consent for data sharing
• Export your data

7. Cookies and Tracking

We use essential cookies for authentication and session management. We use analytics to understand how users interact with our service to improve it.

8. Children's Privacy

ExpectFire is not intended for use by children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the service.

10. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us at privacy@expectfire.com